IT Support Specialist - Trade Marketing Solution Inc
Trade Marketing Solution Inc is a dynamic company based in Bali, committed to delivering innovative trade marketing solutions. We are looking for an IT Support Specialist to join our team and ensure our IT infrastructure runs smoothly. In this role, you will be responsible for providing technical support to our employees, troubleshooting IT issues, and maintaining our network and systems. This is a fantastic opportunity to work in a vibrant, fast-paced environment while contributing to the growth of our company.
As an IT Support Specialist at Trade Marketing Solution Inc, you will work closely with our team to ensure that our IT systems are up-to-date and secure. You will be the first point of contact for any IT-related issues, providing prompt and effective solutions. This role offers a competitive salary and the chance to work in a beautiful and culturally rich location.
📋 Tanggung Jawab Pekerjaan
- Provide technical support to employees, including troubleshooting hardware and software issues
- Maintain and update our IT systems and network infrastructure
- Monitor and manage our IT security protocols to ensure data protection
- Install, configure, and maintain software and hardware
- Conduct regular IT audits to identify areas for improvement
- Provide training and support to new employees on IT systems and policies
- Work with the IT team to develop and implement new IT solutions
- Ensure compliance with IT policies and procedures
🎓 Kualifikasi & Syarat
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 3 years of experience in IT support roles
- Familiarity with ITIL framework and best practices
- Knowledge of network protocols and security measures
- Experience with Windows and Linux operating systems
- Proficiency in using IT support tools such as ServiceNow, Jira, and remote desktop tools
- Ability to work independently and as part of a team
- Strong communication and problem-solving skills
🛠️ Keahlian
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