Lead Store Manager

Makmur Eko Cafe & Coffee · 📍 Pluit, Jakarta Raya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 21.000.000 per month
Makmur Eko Cafe & Coffee is seeking a dynamic and experienced Lead Store Manager to oversee the operations of our flagship store in Pluit, Jakarta Raya. The ideal candidate will have a proven track record in managing a team, optimizing sales, and ensuring customer satisfaction. This is an exciting opportunity to lead a team and contribute to the growth of our beloved coffee shop chain.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations to ensure smooth and efficient service.,Manage and develop a team of store staff to achieve sales targets and maintain high customer satisfaction.,Monitor inventory levels and ensure timely restocking to maintain product availability.,Implement and enforce company policies and procedures to ensure compliance and consistency.,Conduct regular performance reviews and provide constructive feedback to team members.,Collaborate with the regional manager to implement and promote store initiatives and promotions.,Ensure the store is clean, well-maintained, and visually appealing to enhance the customer experience.,Handle customer complaints and resolve issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in a leadership role within the hospitality or retail industry.,Proven track record of managing a team and achieving sales targets.,Strong communication and interpersonal skills to effectively manage staff and customers.,Excellent organizational and problem-solving skills.,Familiarity with POS systems and inventory management software is a plus.,Ability to work well under pressure and meet deadlines.,Knowledge of Indonesian language and culture is a plus.

🛠️ Keahlian

LeadershipTeam ManagementSales and MarketingCustomer ServiceInventory ManagementProblem-SolvingCommunicationTime Management
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